Garment Returns International

There's a fault with my garment?
  • Within 7 days of receiving your garment order, if the item(s) appear faulty.
  • Please email to obtain an Exchange/ Refund Authorisation. Please describe the fault and include any images.
  • Please do not wear or wash garment.
  • We will offer repair, replacement or refund depending on the fault type and stock availability. Refunds will be issued if repair or replacement is not available.
  • Faults will be defined by manufacturing defects, not wear and tear or poor handling, misinterpretation of colour from differing screens. 
  • Depending on the form of the original payment, refunds may take up to 10 business days to process.
  • Unless the returned item(s) is deemed faulty, all shipping costs are the customer’s responsibility.
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